Connection Error

A connection error can occur if there is momentary interruption to your internet connection or if the internet speed is slow.

If a connection error occurs, the following error message will display at the top of your screen:

Connection Error: a connection error occurred while submitting your request to the server.

Please retry the last action as this often resolves this error.

If the issue persists, please contact technical support for assistance.

When you see this message, retry your last action. In most cases, the issue will then be resolved.

If, however, the error message persists, then contact Support for assistance.